Legal
Sub-processors
The service providers that process personal data for us, what each one does for us and where the data is processed. This list is part of our Privacy Policy (Article 8).
Our sub-processors
| Provider | What it does for us | Where data is processed |
|---|---|---|
| Hostinger | Hosting our website, the dashboard, the database and uploaded files, and keeping their backups | France (servers), Lithuania (backups) |
| bunny.net | Delivering menu pages and images quickly (content delivery network); storing and playing the Help Center videos | European Union; delivered from servers worldwide |
| Paddle | Taking payments, tax and invoicing, as our Merchant of Record | United Kingdom |
| Google Workspace | Sending service and marketing email; our mailboxes, including support email and voicemails | Worldwide, including the United States |
| Crisp | Support chat on our website and in the dashboard, including its AI assistant; WhatsApp and text messages to our support arrive here | European Union |
| Twilio | Our support phone number: text messages, passed on to the support chat, and voicemails, sent to our email | United States |
| WhatsApp (Meta) | Delivering WhatsApp messages to our support into the support chat | Ireland; worldwide, including the United States |
| Anthropic | AI processing: reading uploaded menu files, writing product descriptions and translating menus | United States |
| Google Analytics | Understanding how our website is used, only if You consent | Worldwide, including the United States |
| Cloudflare Turnstile | A security check that tells people from automated programs, on forms such as sign-up, password reset, the contact form and menu comments | United States; checks run on servers worldwide |
| Sentry | Error monitoring: recording errors in our service so we can fix them | European Union |
Transfers abroad
Some of these providers process data outside Your country, for example in the United States. Those transfers are made with the safeguards described in Article 9 of the Privacy Policy.
Changes to this list
We update this page before a new sub-processor starts processing personal data for us. The date at the top shows the last change.
Contact
Questions about this list: info@menuongo.com